Streamline App Upgrades for Better Performance and Compliance

Streamlining App Upgrades for Improved Performance and Compliance

Services Provided

Vendor Integrations

Application Upgrades

New Features Implementation

OEM Wallet Integration

About the client:

A company providing software and services for the alternative banking and financial services industry required upgrades to its web and mobile applications to improve performance and comply with industry standards.

The Challenge:

The client needed to integrate third-party vendors for mandate management services within their Payto platform (based on NPP Australia) and upgrade critical applications to the latest .NET 6 Framework. They also required the development of a feature to facilitate the porting of mandates between financial institutions and the integration of push provisioning for OEM Wallets, such as Apple Pay.

Our Solution:

Cygnus Consulting addressed the challenges through a structured, agile development approach:

Vendor Integrations: Dedicated teams were assigned to each vendor integration (Cuscal, Indue, and ASL), ensuring focused development and seamless integration.
Application Upgrades: The critical applications were upgraded to the .Net 6 Framework, improving overall system performance and security.
New Features Implementation: The team developed and delivered the mandate porting feature in compliance with NPPA requirements within 30 days.
OEM Wallet Integration: Implemented in-app push provisioning for OEM Wallets like Apple Pay, enhancing the customer experience.

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Business Outcomes:

The solution delivered significant business benefits, including:

Streamlined Operations and Compliance: The application upgrades optimized operations, ensuring compliance with industry standards and improving overall efficiency.
Vendor Integration Success: Phase one of vendor integrations was completed successfully, with user acceptance testing (UAT) currently underway to ensure smooth system transitions.
Enhanced Payment Functionality: The introduction of Apple Pay and mandated porting features provided customers with improved payment options, enhancing both security and convenience.
Improved Security and Convenience: The new features enhanced transaction security and improved the convenience of payment processing for customers.

Business Impact

By modernizing the application upgrade process, Cygnus helped the organization improve system performance, strengthen compliance readiness, and reduce operational risks associated with outdated platforms and legacy dependencies. The streamlined upgrade framework enabled teams to manage application enhancements more efficiently while maintaining business continuity.

The initiative improved release stability and reduced upgrade-related downtime through better automation, testing, and deployment practices. Enhanced visibility across environments and standardized processes also helped accelerate issue resolution, improve governance, and ensure alignment with evolving compliance and security requirements.

The upgraded platform established a scalable and future-ready foundation for ongoing digital transformation. With improved operational reliability, optimized application performance, and faster delivery cycles, the organization is now better positioned to support business growth, adapt to regulatory changes, and deliver a more seamless user experience.